Send the Right Detail the First Time
A bench visit goes faster when the first message carries a few practical facts. Tell us the type of appliance, the make and model if you can read it from the plate inside the door or on the back, and the fault as you experience it rather than as you think it should be named. A washer that stops before the spin and a washer that bangs during the spin are two different jobs, and the description saves both time and money.
Please also mention the address, the floor, whether there is a lift and whether the appliance is plumbed in or simply plugged in. If you are a tenant, let us know whether the landlord has approved the repair. If you manage a building, give us the best number for the caretaker on the day of collection. Small access notes prevent wasted visits, and wasted visits are the part of appliance service that nobody enjoys.
The form below sends your message to note@dezappliances.lat through your own mail application, so you keep a copy in your sent folder. If your browser or device does not open a mail window, write to the same address directly or call +18289996221 during bench hours. We read every message from the North Vancouver bench and reply in the order they arrive.
Talk to the Bench
Send a message, call the workshop or come by appointment. A short description of the appliance and the fault is all we need to start. We answer every enquiry from the North Vancouver bench, usually within one working day.
Before You Get in Touch
Three things people ask most often at the front desk.
Yes. The workshop is a working bench rather than a shop front, so bays are booked around the units already on the floor. Call +18289996221 or send a message first and we will confirm a time and tell you which door to use when you arrive.
We arrange collection for most appliances within the service area, including washers, dryers, dishwashers and ranges. Tell us about stairs, lifts and parking when you book so the crew can plan the handover properly.
Always. The diagnostic window produces readings and the parts order desk confirms fitment and lead time, and both go onto the service sheet. We share the plan and the price with you before work continues past diagnosis.